The most important person is my practice is you.  

Our relationship is special. It is a partnership based on mutual trust and confidence.  My team and I aim to ensure that you receive the best possible care and the best possible result from your surgery.  We strive to communicate, to educate and to support you.  We respect your time, your trust and your needs.

A partnership means that you must participate too:

  • If you do not understand, tell us

We strive to educate you about your condition and your surgery. Some procedures are very complex.  Sometimes we explain it using words you might not understand.  Sometimes you are nervous and misunderstand or forget. 

  • Ask us what YOU need to know

Every patient has different needs.  Every patient wants to know something else.  Ask as many questions as you need to have answers to. 

  • Make sure you are comfortable with our recommendations

If you are not, please tell us.  We can discuss alternatives, and if there are none, we can help you to feel more at ease with the choices that you face.

  • Understand that plastic surgery is less a science than an art

We do not have a perfect answer to all your needs and desires.  We use our knowledge and experience of surgery and medicine to evaluate your situation.  We cannot guarantee results, but we stand behind our professional work.  We will dedicate whatever time, attention and effort is required to achieve the desired result in the safest possible way.

  • We can only care for you if you tell us what is wrong

Tell us about everything that bothers you. If we know what bothers you, we can do something about it. 

  • Unfortunately, complications can occur

If they do occur, it is important for you to know that we are still involved in a partnership.  We will do our best to help you.

 

We undertake to be accessible, to listen, to understand and to be attentive to your needs and to make you feel special.  We strive to provide the most comprehensive and personal care possible, which is why we work as a team, so that we can support one another and support you.